By accessing or using AxeFee ("Service", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all users, including business clients and their end-customers.
AxeFee is a checkout and payment management platform for small businesses. The Service includes:
axefee.com/c/your-name) displaying a client's contact details, links, QR code, and an optional payment buttonFor Zelle payments, AxeFee is not a payment processor, bank, or money transmitter. We do not hold, transfer, or process Zelle funds. All Zelle payments occur directly between your customers and your bank account. For card payments, transactions are processed directly by Stripe using the client's own Stripe account — AxeFee does not process, hold, or have access to card payment funds.
You must be at least 18 years old and legally authorized to operate a business in your jurisdiction. By using AxeFee, you represent that you meet these requirements.
Access to AxeFee is currently by invitation only. Invited users receive a secure link via email to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@axefee.com if you suspect unauthorized access.
AxeFee charges fees based on your selected plan:
AxeFee charges a flat monthly fee plus per-transaction overage only — we never take a percentage of your Zelle payment volume. Fees are calculated and locked at the time a payment is matched. Plan changes do not retroactively affect existing transactions. Monthly fees are billed in advance and are non-refundable except as required by law.
Card payment processing fees (if enabled) are separate from AxeFee subscription fees and are passed directly to end-customers at checkout. See Section 8 for details.
You agree not to use AxeFee to:
We reserve the right to suspend or terminate accounts that violate these rules without prior notice.
AxeFee's automatic Zelle reconciliation requires you to route bank payment notifications to a designated AxeFee address that is provided during onboarding. By configuring that routing, you authorize AxeFee to receive and process those notifications solely for the purpose of matching incoming payments to your orders. Notifications are processed automatically; human review only occurs where necessary for support or compliance.
Zelle reconciliation requires your Zelle account to be registered with an email address. Zelle accounts registered with a phone number only are not supported because banks send payment notifications via SMS in that case, and AxeFee cannot access SMS messages.
Card payments are confirmed instantly by the card processor; no notification routing is required for card transactions.
Clients may optionally enable card payments on their checkout forms by connecting their own Stripe account. By enabling this feature, you agree to the following:
The Partner Sponsorship marketplace is an optional lead-generation feature that allows registered Partners to pay for a clickable offer placed on a Client's checkout page and customer-facing receipt / status pages. The offer invites a Client's end-customers to opt in to hear from the Partner. Participation is opt-in for each Client and for each end-customer, and these Terms apply to all Clients, Partners, and end-customers who interact with sponsored surfaces.
9.1 How sponsorship works. A Client enables sponsorship on a checkout form. A Partner buys a sponsorship spot, which appears as a clickable offer on that Client's checkout and receipt / status pages. The offer is informational only — no end-customer data is shared automatically. An end-customer who is interested may voluntarily click the offer and complete a short, separate opt-in lead form hosted by AxeFee, with explicit consent. Only when an end-customer submits that lead form are the details they entered (for example, name, email, and phone number) shared with the Partner (and with AxeFee). The end-customer receives a confirmation email recording what information they shared and with which Partner.
9.2 Pricing and revenue split. AxeFee sets the pricing for each sponsorship spot and builds the opt-in lead form. A Partner pays a flat placement fee for the spot plus a per-lead fee for each valid lead generated (cost per lead, or "CPL"). AxeFee invoices each Partner for the placement fee and accrued per-lead fees; the Partner pays via Zelle to AxeFee. AxeFee retains 50% of net sponsorship revenue collected; the Client receives 50% as a payout after the Partner's invoice clears. AxeFee may adjust its published placement and per-lead pricing and the revenue split with prospective notice.
9.3 Lead validity, disputes, and deduplication. Each lead generated through a Partner's opt-in form has a 48-hour dispute window from the time the lead is submitted, during which the Partner may dispute it. Valid grounds for a dispute are limited to a lead that is a duplicate, fake, out of the Partner's service area, or spam. After the dispute window closes with no valid dispute, the lead is billable. The same end-customer counts as a billable lead for the same Partner no more than once in any 30-day period. AxeFee reviews disputes in good faith; AxeFee's determination is final.
9.4 Client responsibilities. Clients agree to display the Partner's approved offer on the Client's checkout and receipt / status pages for the duration of the sponsorship. Clients may not unilaterally remove an active Partner offer except with written notice to AxeFee and a documented breach by the Partner. Refusing to display an active Partner offer without cause may result in forfeiture of that Partner's revenue share for that period.
9.5 Partner responsibilities. Partners agree to (a) provide accurate business information at signup; (b) submit offer content (such as business name, short promo text, and links) that is lawful, non-defamatory, and not misleading; (c) honor any offer they advertise to the Client's customers; (d) pay AxeFee invoices on time; and (e) use leads only to contact the end-customers who voluntarily opted in, in compliance with applicable law. Partners may not promote illegal goods or services, gambling, adult content, weapons, tobacco, or other categories AxeFee designates from time to time.
9.6 No guarantee of leads or revenue. AxeFee makes no guarantee that any sponsorship spot will generate any leads, nor that any minimum revenue will result. Sponsorship revenue is contingent on end-customer opt-ins and successful invoice collection. AxeFee is not responsible for Partner non-payment beyond reasonable collection efforts; uncollectible Partner invoices are excluded from the Client's revenue share.
9.7 Bad-faith and abuse. AxeFee reserves the right to deactivate any Partner, withhold revenue shares, or remove offers in response to suspected fraud, fake or manufactured leads, abusive content, or violations of these Terms. AxeFee may also suspend a Client's sponsorship eligibility for repeated unilateral removals or non-display of active Partner offers.
9.8 No endorsement. Partner offers are paid promotion. A Partner's appearance on a Client's sponsored surface does not constitute an endorsement by the Client, AxeFee, or any third party. AxeFee does not vet the goods or services offered by Partners and is not responsible for any transactions or communications that occur between an end-customer and a Partner outside the AxeFee platform.
When a customer receives an estimate via AxeFee and clicks Approve or Decline on the linked status page, that action constitutes a legally binding electronic signature under the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN Act) and the Uniform Electronic Transactions Act (UETA). To support that legal standing, AxeFee captures and stores an audit record for each approval or decline, consisting of: the recipient email the estimate link was delivered to, the originating IP address, the browser user-agent string, the timestamp of the action, and any typed signature name the customer provided. This audit record is shared with the Client (the business that sent the estimate) — in the Client's dashboard the IP is displayed masked to its /24 prefix, while AxeFee retains the full unmasked IP server-side for dispute mediation. The customer also receives an automated confirmation email immediately after their action, which serves as a tripwire so any unauthorized approval can be raised with the Client and with AxeFee promptly. Disputes about whether an approval was authorized will be mediated by AxeFee in good faith using the audit record; AxeFee's determination is final.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms. We collect and process personal data as described in the Privacy Policy.
If you publish a Digital Business Card, you are solely responsible for the content you display on it and for any visitor information you collect through it (including details a visitor submits via the "Share your info" feature). You agree to use such information only for legitimate business purposes and in compliance with all applicable laws, including privacy and anti-spam regulations.
All content, software, trademarks, and materials associated with AxeFee are the property of AxeFee or its licensors. You may not copy, modify, distribute, or reverse-engineer any part of the Service without our express written permission.
AxeFee provides payment tracking, receipt delivery, and optional donation receipt tools for informational purposes only. Clients are solely responsible for ensuring that all receipts, acknowledgments, and disclosures provided to their customers or donors comply with all applicable federal, state, and local laws and regulations, including but not limited to:
AxeFee makes no representation that any receipt, acknowledgment, or disclosure generated through the platform satisfies IRS or other regulatory requirements for any specific transaction. The donation receipt tools available to Non-Profit plan clients (including EIN display, goods-and-services toggles, and deductible amount calculations) are provided as a convenience only. Clients must independently verify that all tax-related communications to donors are accurate, complete, and legally sufficient. AxeFee shall not be liable for any tax penalties, donor disputes, regulatory fines, or other consequences arising from a client's failure to provide legally compliant receipts or disclosures.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ALL PAYMENTS WILL BE SUCCESSFULLY MATCHED. PAYMENT MATCHING IS AUTOMATED AND MAY OCCASIONALLY REQUIRE MANUAL REVIEW. CARD PAYMENT PROCESSING IS PROVIDED THROUGH THIRD-PARTY STRIPE ACCOUNTS — AXEFEE MAKES NO WARRANTIES REGARDING THE AVAILABILITY OR PERFORMANCE OF STRIPE'S SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AXEFEE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE FEES YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM. AXEFEE IS NOT LIABLE FOR CARD PAYMENT DISPUTES, CHARGEBACKS, OR LOSSES ARISING FROM YOUR USE OF STRIPE.
You agree to indemnify and hold harmless AxeFee, its officers, employees, and agents from any claims, damages, or expenses (including attorneys' fees) arising from your use of the Service, your violation of these Terms, your violation of any third-party rights, or your use of card payment features (including Stripe disputes, regulatory violations, or PCI non-compliance on your part).
Either party may terminate the agreement at any time. Upon termination, your access to the Service will cease. You may export your transaction data before termination by contacting us. We are not liable for any loss of data following termination.
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Texas.
We may update these Terms from time to time. We will notify you of material changes via email or a notice in the dashboard. Continued use of the Service after changes constitutes acceptance of the updated Terms.