By accessing or using AxeFee ("Service", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all users, including business clients and their end-customers.
AxeFee is a checkout and payment management platform for small businesses. The Service includes:
For Zelle payments, AxeFee is not a payment processor, bank, or money transmitter. We do not hold, transfer, or process Zelle funds. All Zelle payments occur directly between your customers and your bank account. For card payments, transactions are processed directly by Stripe using the client's own Stripe account — AxeFee does not process, hold, or have access to card payment funds.
You must be at least 18 years old and legally authorized to operate a business in your jurisdiction. By using AxeFee, you represent that you meet these requirements.
Access to AxeFee is currently by invitation only. Invited users receive a secure link via email to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at support@axefee.com if you suspect unauthorized access.
AxeFee charges fees based on your selected plan:
AxeFee charges a flat monthly fee plus per-transaction overage only — we never take a percentage of your Zelle payment volume. Fees are calculated and locked at the time a payment is matched. Plan changes do not retroactively affect existing transactions. Monthly fees are billed in advance and are non-refundable except as required by law.
Card payment processing fees (if enabled) are separate from AxeFee subscription fees and are passed directly to end-customers at checkout. See Section 8 for details.
You agree not to use AxeFee to:
We reserve the right to suspend or terminate accounts that violate these rules without prior notice.
The automatic Zelle payment matching feature requires you to forward Zelle notification emails from your bank to payments@axefee.com. By doing so, you grant AxeFee permission to read and process those emails solely for payment reconciliation purposes. Email content is processed automatically and is not read by humans unless required for support or compliance purposes.
AxeFee's automated matching requires your Zelle account to be registered with an email address. Zelle accounts registered with a phone number only are not supported, as banks send payment notifications via SMS in that case, which AxeFee cannot access.
Clients may optionally enable card payments on their checkout forms by connecting their own Stripe account. By enabling this feature, you agree to the following:
The Partner Sponsorship marketplace is an optional feature that allows registered Partners to pay for placement on a Client's checkout page, customer-facing status pages, and transactional emails for a specific campaign. Participation is opt-in for each campaign and these Terms apply to all Clients, Partners, and end-customers who interact with sponsored surfaces.
9.1 How sponsorship works. Clients who enable sponsorship on a checkout form set the campaign window, expected order/audience volume, and target community. AxeFee broadcasts the opportunity to registered Partners. The marketplace offers two tiers: Elite Business Partner (a single auctioned slot with placement on the checkout page, the receipt / status page, and every order email) and Local Support Partner (up to five fixed-price first-come slots with placement on the receipt / status page and every order email). Partners bid for the Elite slot or sign up for an open Local Support slot. After bidding closes, the Client may approve or reject the Elite Business Partner within a 48-hour review window; Local Support Partners auto-confirm at signup, subject to the same eventual approval gate. Sponsorship state transitions (draft, bidding, review, active, completed, paid) are tracked in the platform.
9.2 Pricing and revenue split. Partners pay AxeFee per the published tier rates: Elite Business Partner on a per-order basis, auction-priced with a floor of $1.00 / order; Local Support Partner on a per-order basis at $0.20 / order, first-come, first-placed. AxeFee invoices each Partner after the campaign concludes; the Partner pays via Zelle to AxeFee. AxeFee retains 50% of net sponsorship revenue collected; the Client receives 50% as a payout on a monthly basis after sponsor invoices clear. AxeFee may adjust the published tier rates and revenue split with prospective notice; existing campaigns lock in the rates and split published at the time bidding opens.
9.3 Client responsibilities. Clients are responsible for the accuracy of campaign details (audience size, dates, community focus). Clients agree to display approved Partner logos, links, and promotional copy on the campaign's sponsored surfaces for the duration of the campaign. Clients may not unilaterally remove an approved Partner mid-campaign except with written notice to AxeFee and a documented breach by the Partner. Refusing to display an approved Partner without cause may result in forfeiture of that Partner's revenue share for that campaign.
9.4 Partner responsibilities. Partners agree to (a) provide accurate business information at signup; (b) submit promotional content (logo, coupon code, flyer URL, short promo text) that is lawful, non-defamatory, and not misleading; (c) honor any coupon code or offer they advertise to the Client's customers; (d) pay AxeFee invoices on time (Net 14 from invoice date); and (e) refrain from collecting end-customer data through sponsored surfaces beyond the click-through redirect provided by AxeFee. Partners may not promote illegal goods or services, gambling, adult content, weapons, tobacco, or other categories AxeFee designates from time to time.
9.5 Click tracking and metrics. AxeFee may track aggregate metrics for sponsorship surfaces, including impressions and unique-email reach (used for billing) and click-through redirects (used for Partner reporting). End-customers who click a sponsor link are routed through an AxeFee redirector that records the click anonymously. Partners receive aggregate metrics; AxeFee does not share end-customer identities with Partners.
9.6 No guarantee of bidders or revenue. AxeFee makes no guarantee that any Client campaign will receive Partner bids or signups, nor that any minimum revenue will result. Sponsorship revenue is contingent on Partner participation and successful invoice collection. AxeFee is not responsible for Partner non-payment beyond reasonable collection efforts; uncollectible Partner invoices are excluded from the Client's revenue share.
9.7 Cancellations and refunds. If a Client cancels a campaign before the campaign window begins, no Partner is charged. If a campaign ends with materially lower order/email volume than estimated (10% threshold), Partners are billed only for actual measured volume — the per-unit pricing model self-corrects underperformance. Disputes over delivered impressions or campaign performance are mediated by AxeFee in good faith; AxeFee's determination is final.
9.8 Bad-faith and abuse. AxeFee reserves the right to deactivate any Partner, reject bids, withhold revenue shares, or remove placements in response to suspected fraud, fake traffic, abusive content, or violations of these Terms. AxeFee may also suspend a Client's sponsorship eligibility for repeated unilateral removals or non-display of approved Partners.
9.9 No endorsement. Partner placements are paid promotion. A Partner's appearance on a Client's sponsored surface does not constitute an endorsement by the Client, AxeFee, or any third party. AxeFee does not vet the goods or services offered by Partners and is not responsible for any transactions that occur between an end-customer and a Partner outside the AxeFee platform.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms. We collect and process personal data as described in the Privacy Policy.
All content, software, trademarks, and materials associated with AxeFee are the property of AxeFee or its licensors. You may not copy, modify, distribute, or reverse-engineer any part of the Service without our express written permission.
AxeFee provides payment tracking, receipt delivery, and optional donation receipt tools for informational purposes only. Clients are solely responsible for ensuring that all receipts, acknowledgments, and disclosures provided to their customers or donors comply with all applicable federal, state, and local laws and regulations, including but not limited to:
AxeFee makes no representation that any receipt, acknowledgment, or disclosure generated through the platform satisfies IRS or other regulatory requirements for any specific transaction. The donation receipt tools available to Non-Profit plan clients (including EIN display, goods-and-services toggles, and deductible amount calculations) are provided as a convenience only. Clients must independently verify that all tax-related communications to donors are accurate, complete, and legally sufficient. AxeFee shall not be liable for any tax penalties, donor disputes, regulatory fines, or other consequences arising from a client's failure to provide legally compliant receipts or disclosures.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ALL PAYMENTS WILL BE SUCCESSFULLY MATCHED. PAYMENT MATCHING IS AUTOMATED AND MAY OCCASIONALLY REQUIRE MANUAL REVIEW. CARD PAYMENT PROCESSING IS PROVIDED THROUGH THIRD-PARTY STRIPE ACCOUNTS — AXEFEE MAKES NO WARRANTIES REGARDING THE AVAILABILITY OR PERFORMANCE OF STRIPE'S SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AXEFEE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE FEES YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM. AXEFEE IS NOT LIABLE FOR CARD PAYMENT DISPUTES, CHARGEBACKS, OR LOSSES ARISING FROM YOUR USE OF STRIPE.
You agree to indemnify and hold harmless AxeFee, its officers, employees, and agents from any claims, damages, or expenses (including attorneys' fees) arising from your use of the Service, your violation of these Terms, your violation of any third-party rights, or your use of card payment features (including Stripe disputes, regulatory violations, or PCI non-compliance on your part).
Either party may terminate the agreement at any time. Upon termination, your access to the Service will cease. You may export your transaction data before termination by contacting us. We are not liable for any loss of data following termination.
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Texas.
We may update these Terms from time to time. We will notify you of material changes via email or a notice in the dashboard. Continued use of the Service after changes constitutes acceptance of the updated Terms.